Parent: I received notification that my child's testing was cancelled. :: Gives me child's name and I look them up in the system. ::
Me: That is correct. I see that you withdrew your application. When you did that, we cancelled your child's testing.
Parent: Why?
Me: Because we cannot test anyone without an active application in our system.
Parent: I meant why was the application withdrawn?
Me: :: squints :: blinks :: ... I have no idea why you withdrew your child's application.
Me: That is correct. I see that you withdrew your application. When you did that, we cancelled your child's testing.
Parent: Why?
Me: Because we cannot test anyone without an active application in our system.
Parent: I meant why was the application withdrawn?
Me: :: squints :: blinks :: ... I have no idea why you withdrew your child's application.